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Official Website
Official Website
In compliance with that decreed in article 10 of the LSSICE, AREAS , S.A.U., Tax Identification Card number A08225013, informs you that the company is a society registered on the Business register of Barcelona, within Volume 37.795, Sheet 0085, Page B-305370, Inscription 6, with the Barcelona address of, Esplugues de Llobregat, EDIFICI IL·LUMINA, c/Gaspar Fàbregas i Roses nº 81, planta 2ª, 08950. (henceforth Torrent).
You can contact us by Tel. 659512520 and via the email gdpr-contact@areas.com.
The abovementioned company is the owner of the domain name ashotelexpresstorrent.com and the Internet website which can be accessed via the domain: ashotelexpresstorrent.com
The terms 'You' and 'User' are used here to refer to all individuals and/or bodies that access this website for any reason.
Sercotel aims to bring the world of Sercotel Hotels closer to its users. In order to do this, Sercotel places at their usersâ?? disposal, information and services relating to our hotels, such as online room reservations, pre-reservation service, hotel finder, tariff finder, pre-reservation of meeting and conference rooms, customer services, and employment listings (henceforth "the services") via ashotelexpresstorrent.com.
Use of this website and/or its services, will imply full and unreserved acceptance, and the validity of each and every one of the General Conditions set out in the latest version of these Conditions of use, and therefore, the user should be aware of the importance of reading these each time they visit our website. Access and/or use of particular services offered to users (henceforth the user) at ashotelexpresstorrent.com, is subject to certain conditions that, depending on the case, may substitute, modify and/or complete these Conditions of use. Before accessing and/or using the services, the user should read and accept these conditions.
2.1 The user agrees to use the ashotelexpresstorrent.com website and the services which are placed at their disposal through it, in accordance with the Law, moral codes, good behaviour and public order, including those set out in the current Conditions of use. As a consequence, the user is forbidden to use the ashotelexpresstorrent.com website, or its services, for illicit purposes and/or for any effects which are contrary to the current Conditions of use, or detrimental to the rights and/or interests of any third parties, or which may cause harm to the ashotelexpresstorrent.com website in any way, and/or its image, or which impede its normal use, or that of services which are its accessible to the remainder of the users.
2.2 In order to enhance the functioning of ashotelexpresstorrent.com and to benefit the users, Sercotel may, at any time and without prior warning, unilaterally modify the services offered or any substantial aspect of the current website or the technical conditions for operation and use of the services at ashotelexpresstorrent.com. In the same way, and for the purpose of improving the service and establishing the highest level of quality, which is the main objective of Sercotel Hotels, users may suggest any modifications that they feel may be useful by contacting the website administrators through the email info@sercotel.com.
2.3 The users of ashotelexpresstorrent.com should comply with any instruction they receive by email from ashotelexpresstorrent.com, Sercotel Hotels or their duly authorised staff.
At Sercotel we adhere to a policy of "permission marketing", for which we seek your consent in relation to any Commercial Communications that we may send you via email. In accordance with Articles 20 and 21 of the LSSICE, we inform you that the data that you provide us will be used for these commercial communications relating to our services, which may be of interest to you, and for which you have provided your consent to receiving commercial communication (E-mail, SMS, etcâ?¦) from us relating to the range of products and services we offer, as well as for other purposes relating to the hotel sector, travel, gastronomy and leisure. Additionally, we inform you that the personal data that you provide us may be passed on, for the aforementioned purposes, to other companies from the Sercotel Group and their associates.
All the companies and associates of the Sercotel Group are indicated on our website ashotelexpresstorrent.com.
All the above is without prejudice to your right to cancel your consent to the receipt of the these commercial communications at any time, by contacting the address above in writing, or by sending an email to rgpd@sercotel.com.
Sercotel reserves the right to temporarily or permanently exclude users in any of the following circumstances. For non-compliance of any of the General Conditions of Use established within the current document. For non-compliance of the laws, moral code, public order and particularly including but not limited to, use of the website or of our services, which is not permitted if this includes (i) material that infringes the author's rights without due authority, or which infringes any other Intellectual Property or Industrial rights, (ii) material that is offensive or that threatens public security and national defence, (iii) material which defends terrorism, racism, or other discriminatory conduct for reasons of race, gender, religion, opinion, nationality, disability or any other social or personal circumstance, (iv) material which threatens young people or children, particularly pornography, and more so anything that threatens minors, (v) any threatening or defamatory material, or material that incites violence.
In accordance with that established in the LSSI, Sercotel will interrupt the service as soon as it becomes aware that an illicit activity has taken place, or that third party goods have been damaged, or rights have been breached.
The exclusion of a user will not mean that Sercotel Hotels renounces taking the corresponding legal action or seeking compensation which rightly corresponds to them.
Sercotel Hotels reserves the right to unilaterally modify, without prior notice, any of the terms and conditions within the current Conditions of Use for any terms or conditions it believes to be convenient, informing the users through the ashotelexpresstorrent.com website of any modifications made.
All the information contained at ashotelexpresstorrent.com, the graphic design and the HTML, JAVA, JAVA Script or Active X language code, is protected by author's rights or other rights for protecting intellectual property. These rights belong exclusively to Sercotel Hotels or to their licensors. Internet users who access this website can view the information contained therein and download or reproduce it for private use on their computer, as long as the elements reproduced are not later given to third parties or are not installed on a server or local network which is connected to the internet. Without prejudice to that stated in the current Conditions of use, the distribution, modification, transfer, public communication, reproduction or any other action, partly or completely on behalf of the information published on ashotelexpresstorrent.com is not permitted without prior authorisation from Sercotel Hotels.
The user should use the content and information gathered on ashotelexpresstorrent.com, diligently, correctly and legally, and more specifically, only for personal use, and not for commercial use, always without deleting or modifying the contents or any mention of the source, copyright and other identifying information on the rights of Sercotel Hotels or of third parties. That is, respecting the original form of the material. The use of any reproduction or copy, distribution or publication of any kind of the content within the information published on ashotelexpresstorrent.com which has not been previously authorised in writing by Sercotel Hotels remains forbidden. Authorisation for reproduction can be requested from info@sercotel.com. If any user or third party considers that any of the existing content at ashotelexpresstorrent.com included within the website is a violation of author's rights or of another right for protecting intellectual property, we would ask them to contact Sercotel Hotels and make us aware of this by sending this notification by email to info@sercotel.com, including the following details, at least: a) Name, address, telephone number and email address of the claimant. b) Details of the person who holds the author's rights or other rights for protecting intellectual property which may have been infringed. c) An indication of the content that may have been infringed and the location of the page on ashotelexpresstorrent.com. d) A declaration that the insertion of the contents that has taken place without the express authorisation of the owner of these rights or other intellectual property rights. Without prejudice to that stated in the above paragraph, Sercotel reserves the right to defend itself against any claims based on current regulations relating to publicity and author's rights or other rights to protect intellectual property.
7.1 Should ashotelexpresstorrent.com refer to third party publicity links or websites, Sercotel cannot be held accountable for the control or lack of previous control, approval or ownership of the services, contents, data, files, products or any other type of material on the third party website, and for this reason, Sercotel will not be liable under any circumstances, for the legality of the contents of these website/s, as the responsibility for these falls exclusively with the third party, including but not limited to legal, moral, good behaviour and public order of the contents, and that these do not infringe any third party rights. The existence of a hyperlink does not presuppose any type of relationship between Sercotel and the website owner where the link has been placed.
7.2Users or third parties who seek to place a hyperlink to the website ashotelexpresstorrent.com, should guarantee that the hyperlink will only permit access to the website or services of the ashotelexpresstorrent.com website, and including but not limited to the creation, reproduction of the contents, deep-links, browsers, inaccuracies and unclear statements about the contents of the ashotelexpresstorrent.com website. Apart from those symbols which form part of the hyperlink, the user should guarantee that the website in which the hyperlink is placed does not contain brands, commercial names, business signs, designations, logos, slogans or any other type of distinctive sign belonging to Sercotel Hotels.
8.1 Sercotel does not guarantee the reliability, availability or continuity of its website nor of the products or services at the disposal of the user, and excludes any type of responsibility for damage and/or loss of any kind that may be caused due to a lack of availability, reliability, or continuity of its website or services, although it will attempt to facilitate, as much as possible, technical assistance with the affected person.
Sercotel will not be held responsible for the interruption, suspension, temporary server failure or end of the information or services, nor any possible problems resulting from omissions, loss of information, data, configurations, unauthorised access or violation of confidentiality originating from technical, communication or human neglect problems caused by third parties or those not attributed to Sercotel.
8.2 Sercotel Hotels is not obliged to control or prevent the absence of viruses or other elements in the contents which may be produced by changes in the software or hardware by users or other persons that may visit the website, and will not be answerable for damage or loss of any kind which may result from these.
8.3 Sercotel is not obliged to control, prevent, approve or appropriate the services, contents, data, files, products and any other type of material that exists on a third party website or websites. For this reason, Sercotel will not be answerable, under any circumstances, to the legality of the contents of these website/s, this being the exclusive responsibility of the third parties, including but not limited to, respect of the law, moral codes, good behaviour and public order of the contents, as well as not impairing any third party rights whatsoever. In accordance with the LSSICE, Sercotel will not be responsible for the mailing of any information, if we do not have direct knowledge that the activity, or if the information that we send is unlawful or infringes the rights of third parties. It should be understood that, according to the LSSICE, "direct knowledge" is defined as a competent body declaring the data is unlawful and ordering its removal, or preventing access to it, or if the existence of the damage is declared and Sercotel knows how to resolve this.
8.4 Sercotel is not obliged to control, nor does it control or guarantee the reliability, availability or continuity of the product or services function at the disposition of the users by third parties which is hosted outside ashotelexpresstorrent.com, and this excludes any responsibility for damages and/or loss of any kind that may be forthcoming due to a lack of availability, reliability, or continuity of their website or their services. The user will respond to any damage and/or loss of any kind suffered by Sercotel as a consequence of the non-compliance on the part of the user, of the law, or any other general conditions set out in the current agreement.
If one of the clauses of the current Conditions of use was declared null or inoperable, the remaining Conditions would be maintained in the agreed terms. Sercotel commits to substitute the nulled clause by approximating another to the initial intention sought by the parties as much as possible.
Sercotel has defined its data protection according to that established within EU Regulation EU 2016/679 (General Regulations on Data Protection) in respect of the data which you have willingly and freely provided through our website. Click here to read our policy.
11.1. The Spanish las will be the applicable law in case of dispute or misinterpretation of the terms that shape these Terms of Use, as well as any other conflict regarding Sercotel's services.
11.2. For the resolution of any controversy that may arise from the use of the website and / or its services, the people involved agree to submit to the jurisdiction of judges and courts established within the regulations on procedural matters and / or consumers and users for the assumption of being a consumer. If there is no such consideration, submission to the Judges and Tribunals of the city of Barcelona is agreed.
For any complaint or claim related to the use of the website and / or its services, as well as the services offered by Sercotel, you can contact the Customer Service Department at the telephone number 933.63.63.63 or via email at info@sercotel.com
You can also write an ordinary mail addressed to: "SAGATU ASOCIADOS COMERCIAL HOTELERA S.L., C/ Paris nº120, Barcelona (C.P.08036)
For your claim, you can use the form attached to these general conditions or write the document you deem appropriate using as many sheets as considered necessary. Download.
Maximum delivery term for your claim will be 30 days counted from the day after the claim was filled.
After this period, if the claim has not been solved yet, the same will be deemed dismissed to all appropriate effects.
All this, in accordance with what is agreed in the Royal Legislative Decree 1/2007, November 16th, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.
Upon check-in, the reception staff will require the client to present a credit card of his/her ownership, just as a warranty for any possible incidents that may take place during the stay at the chosen hotel.
Any use of these data is regulated by the protection indicated in the Privacy Policy section present on the website throughout all the hotels within the Sercotel group.
In a subsidiary way, and for those customers who are not able or do not wish to present a credit card of their ownership, a deposit can be made for the equivalent amount of night booked. This deposit will be fully cashed back upon check-out once the absence of any kind of incident has been verified.
Hotel Coliseo Bilbao - Inversiones Naron 2003, S.L. B63566244.
Hotel Sorolla Palace - Inmobiliaria Guadalmedina, S.A. A29005782.
The personal data linked to this website respect the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and to the free circulation of these data, LOPDGDD 3/2018 and other current legislation and regulations on data protection.
Who is the Data Controller?
AREAS, S.A.U.
NIF: A08225013
Address: Esplugues de Llobregat, IL LUMINA BUILDING, c/Gaspar Fàbregas i Roses nº 81, 2nd floor, 08950 Spain
Telephone: 659512520
Email: gdpr-contact@areas.com
For what purpose and why can we process your personal data?
According to the different sections of our website, we process your data for the following purposes:
1. Management of data of people who contact through the contact form and the rest of the means indicated in the contact section. Your data will be processed to meet your requests for information, questions, queries, suggestions or complaints. We can treat your data for this purpose because we have a legitimate interest in attending to the necessary communications to carry out our activity.
2. Management of the data of the reservations made through the enabled web section, for the fulfillment of the provision of the contracted service. We can treat your data because there is a contractual relationship and a legal obligation established in Law 58/2003, of December 17, General Tax, in the Royal Decree of August 22, 1885, which publishes the Code of Commerce and other applicable legislation.
3. Management of the pre-contractual relationship of the information provided in the "budget request" section. We can treat your data for this purpose because there is a legitimate interest in the formalization of a contract.
4. Management of the sending of promotions and informative bulletins/newsletter. Your data will be processed to promote our activity, send you information about activities, promotions or events that are organized at the Hotel AS Torrent and the rest of the establishments managed by the Sercotel Hotel Group and that may be of interest to you. We can treat your data for this purpose because you have given us your consent.
How long will we keep your personal data?
Your data will be kept for the time necessary to achieve the indicated purposes and, duly blocked, during the broader limitation period for legal actions, in accordance with the applicable legislation.
Is it mandatory that you provide us with your data?
The data provided is necessary to establish the contractual relationship, otherwise the contract/future contract cannot be concluded or the corresponding invoice issued.
To whom will your data be communicated?
1. Data of the people who contact through the contact form and the rest of the means indicated in the contact section:
Your data will be communicated to our treatment managers when necessary for the correct provision of the services contracted to them.
2. Data of the people who make reservations through the enabled web section, for the fulfillment of the provision of the contracted service:
a) The necessary personal data of the client will be communicated to the Tax Administrations, in order to comply with the legal obligations with said Administration.
b) Banking entities will be informed of the data that is necessary in order to make bank deposits and payments derived from the contractual relationship.
c) Insurance and reinsurance companies, insurance and reinsurance brokerages, lawyers, solicitors, Courts and Tribunals will be informed of the data that is necessary for the collection/payment of compensation or for the exercise or defense of claims. .
d) Your data will be communicated to our treatment managers when necessary for the correct provision of the services contracted to them.
3. Data of the people who provide their data in the "budget request" section:
Your data will be communicated to our treatment managers when necessary for the correct provision of the services contracted to them.
4. Management of sending promotions and information bulletins/newsletter. Your data will be processed to promote our activity, send you information about activities, promotions or events that are organized at the Hotel and the rest of the establishments managed by the Sercotel Hotel Group and that may be of interest to you. We can process your data for this purpose because you have given us your consent.
a) Your data will be communicated to our treatment managers when necessary for the correct provision of the services contracted to them.
b) In the event that you have given us your consent, your data will be communicated to Sercotel Hotel Group for sending promotions and newsletters.
Will data be transferred to third countries?
International Data Transfers will not take place.
What are your rights when you provide us with your personal data?
- Access: right to obtain confirmation about whether we are treating your personal data or not, namely, what they are, what they are used for, how long they will be kept, their origin and if they have been communicated or they will communicate to a third party.
- Rectification: right to request the rectification of inaccurate data and to complete incomplete personal data.
- Deletion: right to request the deletion of personal data when they are inadequate, excessive or no longer necessary for the purposes for which they were collected, including the right to be forgotten.
- Opposition: right to oppose, in certain circumstances, the processing of your personal data or to request that the processing be ceased.
- Limitation of Treatment: right to request, in the legally established circumstances, that your data not be processed beyond the mere conservation of the same.
- Portability: the right to receive personal data in a structured format, for common use and mechanical reading, and to be able to transmit them to another person in charge, whenever technically possible.
- Right to withdraw consent: you can withdraw your consent at any time by writing to the address of the controller, but the treatments that have already been carried out will continue to be valid.
Where can you exercise your rights?
The exercise of rights must be made in writing and addressed to the following address Esplugues de Llobregat, EDIFICI IL·LUMINA, c/Gaspar Fàbregas i Roses nº 81, planta 2ª, 08950 Spain or to the email gdpr-contact@areas. com. AREAS, S.A.U. puts at your disposal models for the realization of the exercise of rights that can be obtained at the address indicated above. For more information: www.agpd.es
Right to claim before the Control Authority?: In the event that your rights have not been respected, you can file a claim by writing to the Spanish Agency for Data Protection located on Jorge Juan street, 6-28001-Madrid or use the electronic office: https://sedeagpd.gob. In both cases, you must accompany the relevant documentation.
The personal data linked to this website respect the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and to the free circulation of these data, LOPDGDD 3/2018 and other current legislation and regulations on data protection.
Who is the Data Controller?
AREAS, S.A.U.
NIF: A08225013
Address: Esplugues de Llobregat, IL LUMINA BUILDING, c/Gaspar Fàbregas i Roses nº 81, 2nd floor, 08950 Spain
Telephone: 659512520
Email: gdpr-contact@areas.com
For what purpose and why can we process your personal data?
According to the different sections of our website, we process your data for the following purposes:
1. Management of data of people who contact through the contact form and the rest of the means indicated in the contact section. Your data will be processed to meet your requests for information, questions, queries, suggestions or complaints. We can treat your data for this purpose because we have a legitimate interest in attending to the necessary communications to carry out our activity.
2. Management of the data of the reservations made through the enabled web section, for the fulfillment of the provision of the contracted service. We can treat your data because there is a contractual relationship and a legal obligation established in Law 58/2003, of December 17, General Tax, in the Royal Decree of August 22, 1885, which publishes the Code of Commerce and other applicable legislation.
3. Management of the pre-contractual relationship of the information provided in the "budget request" section. We can treat your data for this purpose because there is a legitimate interest in the formalization of a contract.
4. Management of the sending of promotions and informative bulletins/newsletter. Your data will be processed to promote our activity, send you information about activities, promotions or events that are organized at the Hotel AS Torrent and the rest of the establishments managed by the Sercotel Hotel Group and that may be of interest to you. We can treat your data for this purpose because you have given us your consent.
How long will we keep your personal data?
Your data will be kept for the time necessary to achieve the indicated purposes and, duly blocked, during the broader limitation period for legal actions, in accordance with the applicable legislation.
Is it mandatory that you provide us with your data?
The data provided is necessary to establish the contractual relationship, otherwise the contract/future contract cannot be concluded or the corresponding invoice issued.
To whom will your data be communicated?
1. Data of the people who contact through the contact form and the rest of the means indicated in the contact section:
Your data will be communicated to our treatment managers when necessary for the correct provision of the services contracted to them.
2. Data of the people who make reservations through the enabled web section, for the fulfillment of the provision of the contracted service:
a) The necessary personal data of the client will be communicated to the Tax Administrations, in order to comply with the legal obligations with said Administration.
b) Banking entities will be informed of the data that is necessary in order to make bank deposits and payments derived from the contractual relationship.
c) Insurance and reinsurance companies, insurance and reinsurance brokerages, lawyers, solicitors, Courts and Tribunals will be informed of the data that is necessary for the collection/payment of compensation or for the exercise or defense of claims. .
d) Your data will be communicated to our treatment managers when necessary for the correct provision of the services contracted to them.
3. Data of the people who provide their data in the "budget request" section:
Your data will be communicated to our treatment managers when necessary for the correct provision of the services contracted to them.
4. Management of sending promotions and information bulletins/newsletter. Your data will be processed to promote our activity, send you information about activities, promotions or events that are organized at the Hotel and the rest of the establishments managed by the Sercotel Hotel Group and that may be of interest to you. We can process your data for this purpose because you have given us your consent.
a) Your data will be communicated to our treatment managers when necessary for the correct provision of the services contracted to them.
b) In the event that you have given us your consent, your data will be communicated to Sercotel Hotel Group for sending promotions and newsletters.
Will data be transferred to third countries?
International Data Transfers will not take place.
What are your rights when you provide us with your personal data?
- Access: right to obtain confirmation about whether we are treating your personal data or not, namely, what they are, what they are used for, how long they will be kept, their origin and if they have been communicated or they will communicate to a third party.
- Rectification: right to request the rectification of inaccurate data and to complete incomplete personal data.
- Deletion: right to request the deletion of personal data when they are inadequate, excessive or no longer necessary for the purposes for which they were collected, including the right to be forgotten.
- Opposition: right to oppose, in certain circumstances, the processing of your personal data or to request that the processing be ceased.
- Limitation of Treatment: right to request, in the legally established circumstances, that your data not be processed beyond the mere conservation of the same.
- Portability: the right to receive personal data in a structured format, for common use and mechanical reading, and to be able to transmit them to another person in charge, whenever technically possible.
- Right to withdraw consent: you can withdraw your consent at any time by writing to the address of the controller, but the treatments that have already been carried out will continue to be valid.
Where can you exercise your rights?
The exercise of rights must be made in writing and addressed to the following address Esplugues de Llobregat, EDIFICI IL·LUMINA, c/Gaspar Fàbregas i Roses nº 81, planta 2ª, 08950 Spain or to the email gdpr-contact@areas. com. AREAS, S.A.U. puts at your disposal models for the realization of the exercise of rights that can be obtained at the address indicated above. For more information: www.agpd.es
Right to claim before the Control Authority?: In the event that your rights have not been respected, you can file a claim by writing to the Spanish Agency for Data Protection located on Jorge Juan street, 6-28001-Madrid or use the electronic office: https://sedeagpd.gob. In both cases, you must accompany the relevant documentation.